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KMID : 1002520180120020027
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Korean Journal of Health Service Management
2018 Volume.12 No. 2 p.27 ~ p.37
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Intellectual Capital and Organizational Effectiveness of Nurses : Comparison of Public and Private Hospitals
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Oh Jeong-Eun
Jeon Gyeong-Suk
Jang Kwang-Sim
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Abstract
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Objectives : This study was conducted to examine the differences in the association of intellectual capital with organizational effectiveness of nursing organizations between public and private hospitals.
Methods : A total of 166 nurses (82 of public hospital and 84 of private hospital) were recruited for the survey. Nurses' job satisfaction, organizational commitment, intellectual capital, sociodemographics, work-related factors, and health status were measured.
Results : Nurses of public hospitals reported significantly higher scores in human capital, customer capital, job satisfaction, emotional engagement, and transactional commitments than did those of the private hospital. Human capital private and structural capital were significantly associated with nurses' job satisfaction in both public and private hospitals. Customer capital was positively associated with the emotional and transactional commitment in the public hospital, while, structural capital was associated with transactional and normative commitment in the private hospital.
Conclusions : We could confirm that the nurses' intellectual capital is important the effectiveness of nursing organizations in both public and private hospitals.
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KEYWORD
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Intellectual Capital, Organizational Effectiveness, Nurse Organization, Public Hospital, Private Hospital
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